dt999 Privacy Policy

This Privacy Policy ("Policy") sets out the terms governing the collection, use, and protection of information between the dt999 platform ("we", "us", or "platform") and its users ("you" or "member"). By using dt999's services, you agree to all the terms of this Policy.

The dt999 platform collects only the information from users that is necessary to provide its services. We believe that limiting and being transparent about data collection is the foundation of earning user trust.

1.1 Information You Provide Directly

During account registration and use of our services, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Preferred username and password
• Payment service details — bKash, Nagad, Rocket, or Upay account number
• Documents required for identity verification (national ID card or passport)

1.2 Automatically Collected Information

When you visit or use the dt999 platform, the following information is automatically collected through technical means:

• IP address and device type
• Browser type and version
• Date, time, and pages visited on the site
• Gaming session data, betting history, and transaction history
• Referral source and session duration

dt999 collects your information for specific and lawful purposes. We will never use your information for irrelevant or unauthorised purposes.

dt999 has adopted the highest industry-standard technical and administrative measures to ensure the security of your personal information.

3.1 Technical Security

• 256-bit SSL encryption is used for all data transmission
• Data is stored in an encrypted state at the server level
• Unauthorised access is prevented through firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available

3.2 Data Retention Period

Necessary information is retained for as long as your account remains active. After an account is closed, certain information may be kept for a limited period to meet legal obligations. Once no longer needed, data is deleted through secure methods.

3.3 Administrative Security

• Only authorised staff are permitted to access user information
• Staff are required to sign confidentiality agreements and undergo regular training
• A complete audit log of all data access is maintained

The dt999 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

4.1 Types of Cookies

4.2 Cookie Controls

You can choose to accept, reject, or delete cookies from your browser settings. Please note that disabling essential cookies may prevent dt999's services from working correctly, and you may have difficulty logging in or completing transactions.

dt999 never sells, rents, or transfers your personal information to third parties for commercial purposes. Information is shared only in limited and specific circumstances with specific parties.

5.1 Payment Service Providers

Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to process your transactions. This information is used solely for the purpose of verifying and completing transactions. These service providers are governed by their own privacy policies.

5.2 Technology & Service Partners

Limited technical information may be shared with game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) and infrastructure service providers for the operation of the platform. However, personally identifiable information is never shared with any game provider.

5.3 Legal Obligations

Information may be disclosed to competent authorities in the following circumstances:

• As part of a court order or legal process
• To assist in the investigation of fraud or criminal activity
• In emergency situations to protect the safety of dt999 or other users

dt999 respects each user's rights over their own personal information. Your rights are detailed below.

6.1 Right to Access Information

You can view the information stored in your account at any time. You can contact support to request a detailed report of your stored data.

6.2 Right to Correct Information

If your information is incorrect or incomplete, you can request a correction directly through your account settings or by contacting the support team.

6.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a specific period due to legal obligations.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can unsubscribe at any time. This will not stop you from receiving important account-related notifications.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact the dt999 support team. We will evaluate your request appropriately and provide the maximum assistance within legal limits. All requests can be made in Bengali or English.

dt999 strictly provides services only to those aged 21 or above. Protecting minors is our highest priority.

• Strict age verification measures are in place during the registration process
• Age is confirmed through identity document verification in cases of doubt
• We do not knowingly collect information from any person under 18 or 21 years of age
• If it becomes known that a minor has registered, that account is immediately closed and the collected information is deleted

dt999 pays special attention to protecting financial transaction data. All transactions conducted through bKash, Nagad, Rocket, and Upay follow the highest security standards.

8.1 Payment Information Storage Policy

• Complete payment account numbers are not stored on our servers — only the last few digits are kept for identification purposes
• Transaction records are stored in encrypted form
• Payment information is never shared with third parties, except when communicating with the relevant payment provider

8.2 Suspicious Activity

If any suspicious transaction or account activity is detected, dt999 automatically takes security measures. Our system monitors unusual activity and, if necessary, an account may be temporarily suspended to protect it. In such cases, you will be notified through your registered contact details.

This privacy policy may be updated from time to time to keep pace with improvements to dt999's services, legal changes, or technological advancements.

9.1 Notice of Changes

• For important changes, a notification will be sent to the registered mobile number or email
• The updated policy will be published on this page and the "Last Updated" date will be revised
• If you continue using the platform after the changes, you will be considered to have agreed to the new policy

9.2 Definition of Important Changes

Expanding the scope of data collection, adding new parties to data sharing, reducing user rights, or changing data protection standards — we consider these types of changes important and users will be informed at least 15 days before the notice is given.

To obtain a previous version of this policy, please contact the support team.

If you have any questions, concerns, or complaints about this privacy policy, dt999's support team is always here for you. We take all complaints seriously and try to resolve them as quickly as possible.

Submit any request or complaint regarding your information through the support channel. dt999's support team is ready to assist you in Bengali and English 24/7.

Thank you for reading this privacy policy. For more information, visit our About Us, Terms & Conditions and Responsible Gaming pages.